The protection of personal data is an important concern for us. Therefore, the processing of personal data is carried out in accordance with the applicable European and national legislation.
You can, of course, revoke your declaration(s) of consent at any time with effect for the future. For this purpose, please contact the responsible person according to § 1.
The following declaration provides an overview of the type of data collected, how this data is used and passed on, what security measures we take to protect your data and how you can obtain information about the information given to us.
Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for processing operations involving personal data, Article 6 (1) sentence 1 lit. a) of the EU General Data Protection Regulation (DSGVO) serves as the legal basis.
When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) S. lit. b) DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.
If processing of personal data is necessary for compliance with a legal obligation to which we are subject, Art. 6 (1) S. 1 lit. c) DSGVO serves as the legal basis.
If processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not override the former interest, Art. 6 (1) S.1 lit. f) DSGVO serves as the legal basis for the processing.
Data deletion and storage period
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. Storage may take place beyond this if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which we are subject. Data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need to continue storing the data for the conclusion or performance of a contract.
§ 1 The person responsible and the data protection officer
(1) Name and address of the person responsible
The responsible person within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:
Walhalla Hotel GmbH Bierstraße 24 - 49074 Osnabrück Contact person: Andreas Bernard.
Fon: +49 (541) 3491-0 Fax: +49 (541) 3491-144
(2) Name and address of the data protection officer
The data protection officer of the responsible party is:
Data Protection and Privacy Dieter Grohmann Beethovenstr. 23 87435 Kempten, Germany.
Tel. 0831/52098680 Fax: 0831/512470319
§ 2 Definitions
The data protection declaration is based on the terms used by the European legislator in the adoption of the EU General Data Protection Regulation (hereinafter referred to as: "DSGVO"). The data protection declaration is intended to be easy to read and understand. To ensure this, the most important terms are explained below:
(a) Personal data means any information relating to an identified or identifiable natural person (hereinafter referred to as "data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
b) Data subject means any identified or identifiable natural person whose personal data are processed by the controller.
c) Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
d) Profiling means any type of automated processing of personal data that consists of using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to that natural person's job performance, economic situation, health, personal preferences, interests, reliability, behavior, location or change of location.
e) Pseudonymization means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.
f) Controller or controller means the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for under Union or Member State law.
(g) Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
h) Recipient means a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigative task under Union or Member State law shall not be considered as recipients.
(i) Third party means any natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons who, under the direct responsibility of the controller or the processor, are authorized to process the personal data.
j) Consent shall mean any indication of will given voluntarily by the data subject for the specific case in an informed manner and unambiguously in the form of a statement or any other unambiguous affirmative act by which the data subject indicates that he or she consents to the processing of personal data relating to him or her.
§ 3 Provision of the website and creation of log files
(1) During the mere informational use of the website, i.e. if you do not register or otherwise transmit information to us, we automatically collect the following data and information from the computer system of the calling computer each time the website is called up:
a) The IP address of the user
b) Information about the type of browser and the version used
c) The operating system of the user
d) The user's Internet service provider
e) Date and time of access
f) Websites from which the user's system accesses the Internet site
g) Websites that are accessed by the user's system via our Internet site
h) Content of the calls (specific pages)
i) Amount of data transferred in each case
j) Language and version of the browser software
k) Search engines used
l) Names of downloaded files
The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.
(2) The legal basis for the temporary storage of the log files is Art. 6 para. 1 p. lit. f) DSGVO.
(3) The temporary storage of the IP address by the system is necessary in order to
a) enable delivery of the website to the user's computer. For this purpose, the IP address of the user must remain stored for the duration of the session.
b) to optimize the content of our website as well as the advertising for it
c) to ensure the functionality of our information technology systems and the technology of our website
d) to provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack.
The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.
These purposes also constitute our legitimate interest in data processing according to Art. 6 para. 1 p. 1 lit. f) DSGVO.
(4) The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected - in this case, at the end of the usage process.
In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses are deleted or anonymized, so that an assignment of the calling client is no longer possible.
(1) This website uses so-called cookies. Cookies are small text files that, as soon as you visit a website, are sent to your browser by a web server and stored locally on your end device (PC, notebook, tablet, smartphone, etc.) and are stored on your computer and provide the user (i.e. us) with certain information. Cookies are used to make the website more customer-friendly and secure, and in particular to collect usage-related information, such as frequency of use and number of users of the pages and behavioral patterns of page use. Cookies do not harm the computer and do not contain viruses.
This cookie contains a characteristic character string (so-called cookie ID), which enables the browser to be uniquely identified when the website is called up again.
- Language settings
- Status of pop-ups (e.g. panel & teaser)
- Search terms entered
- Frequency of page views
- Use of website functions
The legal basis for the processing of personal data using cookies is Art. 6 para. 1 p. 1 lit. f) DSGVO.
We require cookies for the following applications:
- Acceptance of language settings
- Status of popups (e.g. panel & teaser)
The user data collected through technically necessary cookies are not used to create user profiles.
The purpose of using technically unnecessary cookies is to improve the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus constantly optimize our offer. This information is used to automatically recognize you when you visit the website again with the same terminal device and to make navigation easier for you. These purposes are also our legitimate interest in processing the personal data according to Art. 6 para. 1 lit. f DSGVO.
§ 5 Disclosure of personal data to third parties
1. in order to enable the booking of an arrangement, the mediation of an accommodation and / or event
event contract or the purchase of gift vouchers or other services and goods.
services and goods, Romantik Hotels & Restaurants AG, Kaiserstr. 53, 60329
Frankfurt am Main, Tel: +49 (0) 69/66 12 34-0, Fax: +49 (0) 69/66 12 34-56, E-Mail:
firstname.lastname@example.org, Register Court Frankfurt am Main HRA 30092 (hereinafter Romantik
Hotels) master data of the guest (first and last name, the address, the e-mail address, telephone number, etc.),
stay data (date of arrival/departure), turnover figures, the IP address as well as the other personal
data, which the Romantik Guest provides to the Romantik Hotels umbrella organization or to one of the
Romantik Hotels & Restaurants AG listed Romantik Hotels or Romantik Restaurants
(personal data) has been communicated. Data of the individual Romantik Hotels will also be transmitted to Romantik
Hotels & Restaurants AG and processed there.
2. integration of YouTube videos
(1) We have integrated YouTube videos into our online offer, which are stored onwww.YouTube.com and can be played directly from our website. [These are all embedded in "extended data protection mode", i.e. no data about you as a user is transmitted to YouTube if you do not play the videos. Only when you play the videos will the data mentioned in paragraph 2 be transmitted. We have no influence on this data transmission. By visiting the website, YouTube receives the information that you have accessed the corresponding sub-page of our website.
The following data is transmitted in this context
- Device-specific information, for example the hardware used; the version of the operating system; unique device identifier and information about the mobile network including your telephone number.
- Log data in the form of server logs. These include, but are not limited to, details of how the services were used, for example, search queries; IP address; hardware settings; browser type; browser language; date and time of your request; originating page; cookies that uniquely identify your browser or Google account.
- Location-based information. Information about your actual location may be collected by Google. This includes, for example, your IP address, your WLAN access points or mobile phone masts.
- For more information about the data collected by Google, INC, please see the following link:policies.google.com/privacy
This occurs regardless of whether YouTube provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data will be directly assigned to your account.
(2) The legal basis for the processing of users' personal data is Art. 6 para. 1 p.1 lit. f) DSGVO. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield,www.privacyshield.gov/EU-US-Framework.
(3) The integration of the videos serves to make the website more descriptive for the user and to increase the search engine ranking of the website on Google. YouTube stores your data as usage profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website.
(4) If you do not wish to be associated with your profile on YouTube, you must log out before activating the button.
(5) You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.
(7) Links to external websites
This website contains links to external sites. We are responsible for our own content. We have no influence on the contents of external links and are therefore not responsible for them, in particular we do not adopt their contents as our own. If you are directed to an external site, the data protection declaration provided there applies. If you notice illegal activities or content on this site, you are welcome to inform us. In this case we will check the content and react accordingly (notice and take down procedure).
We would like to strengthen your trust in the booking system DIRS21 of the operator "TourOnline AG", which is integrated on this website, for booking hotels, hosts and package offers and to make the process of a booking and the handling of the data collected in the booking process transparent to you. For this reason, you will learn here what information is requested from you and how this information is processed.
Anonymous search for available rooms, hotels or packages with DIRS21 For the availability query with hotels and other hosts, it is not necessary that you provide any information about yourself.
Booking via booking system DIRS21 If you want to book a free room or a package, personal data from you are necessary for the booking, these are in particular name, address, telephone number and your e-mail address. These data are stored in the system for each booking under a booking number and are communicated to the booked host by fax. The booked host can view this data again at any time in a protected customer area that is only accessible to him. An export or automatic further processing is not possible. We would like to explicitly point out that especially your email address will not be used for advertising or mass mail purposes. Anonymized data will be further processed for statistical purposes. We may use third-party service providers to process your personal data on our behalf for the above purposes. For example, we may share some information about you with these third parties so that they can contact you directly by email (for example, to subsequently receive a review about your travel stay). Cookies by booking system DIRS21 The DIRS21 booking system does not use "cookies". Right to information about DIRS21 booking system As a user of the DIRS21 booking system integrated on this website, you will receive information from the operator "TourOnline AG" about what information about you has been recorded in the system. This service is free of charge, if necessary please contact us by e-mail at email@example.com or the DIRS21 customer hotline at 07153-925050. Deletion of your personal data from the DIRS21 booking system If you wish, the operator "TourOnline AG" will delete the personal data recorded in the DIRS21 booking system as soon as the arrival date notified by the booking has been reached. This service is free of charge, if you need it, please contact us by e-mail at firstname.lastname@example.org or the DIRS21 customer hotline at 07153-925050. You will then receive a confirmation of the deletion of your data.
On our website, web widgets of HolidayCheck AG Bahnweg 8 CH-8598 Bottighofen Switzerland are integrated. Web widgets (widgets -> engl. things) are small programs that are integrated into the website and display information from other websites. In doing so, the content that is displayed on our website (ratings/recommendation rate) is always retrieved up to date from the HolidayCheck servers. For this to work technically, data must be exchanged between the two servers involved. This includes the date and time of the visit; the page from which the query is made; the Internet protocol address (IP address) used, browser type and version, device type, operating system and similar technical information. The legal basis is our legitimate interest according to Art 6 (1) f) DSGVO. By providing this service, we deliver up-to-date and accurate content on our homepage. The processed data are only used for the provision of the content or the transmission of data that you provided when you submit a rating directly on our website. They are not processed in any other way, in particular not to analyze user behavior. Information on data processing by HolidayCheck AG can be found in the data protection declaration on the www.holidaycheck.de/datenschutz page.
6. we use the service of Google Inc. (Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA) on our website to analyze the surfing behavior of our users. The software sets a cookie on your computer (for cookies, see § 4). If individual pages of our website are called up, the following data is stored:
- Two bytes of the IP address of the user's calling system - The website called up - Entry pages, exit pages, - The time spent on the website and the abandonment rate - The frequency with which the website is called up. - Country of origin and regional origin, language, browser, operating system, screen resolution, use of Flash or Java - Search engines used and search terms used The information generated by the cookie about the use of this website by users is usually transmitted to a Google server in the USA and stored there.This website uses Google Analytics with the extension "_anonymizeIp()". The software is set so that the IP addresses are not stored in full, but only in abbreviated form. In this way, an assignment of the shortened IP address to the calling computer is no longer possible. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. However, the IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.?
The legal basis for the processing of personal data is Art. 6 para. 1 p. 1 lit. a) DSGVO. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield,https://www.privacyshield.gov/EU-US-Framework.
On our behalf, Google will use this information for the purpose of evaluating your use of the website and compiling reports on website activity. By evaluating the data obtained, we are able to compile information about the use of the individual components of our website. This helps us to continuously improve our website and its user-friendliness.
The data is deleted as soon as it is no longer required for our recording purposes. In our case, this is the case after 18 months.
The responsible party is Google Ireland Ltd, Gordon House, 4 Barrow Street, Dublin, Ireland, Fax: +353 (1) 436?1001. You can find further information in the user conditions atwww.google.com/analytics/terms/de.html, in the overview of data protection atwww.google.com/intl/de/analytics/learn/privacy.htmlsowie in the data protection declaration atwww.google.de/intl/de/policies/privacy.
§ 7 Contact form and e-mail contact
(1) Our website contains a contact form that can be used for electronic contact. If you take advantage of this option, the data entered in the input mask will be transmitted to us and stored. These data are:
- First name
- Street and house number
- postal code
- Phone number
- e-mail address
The following data is also stored at the time the message is sent:
- IP address of the user
- Date and time of registration
- Spam factor
- Time to fill in the form (in seconds)
- User agent of the user
Alternatively, it is possible to contact us via the e-mail address provided. In this case, the personal data transmitted with the e-mail will be stored.
Insofar as this involves information on communication channels (for example, e-mail address, telephone number), you also consent to us contacting you via this communication channel, if necessary, in order to respond to your request.
In this context, the data will not be passed on to third parties. The data will be used exclusively for processing the conversation.
(2) The legal basis for the processing of the data is Art. 6 para. 1 p. lit. a) DSGVO if the user has given his consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 S.1 lit. f) DSGVO. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1S. 1 lit. b) DSGVO.
(3) The processing of personal data from the input mask serves us solely to process the contact. We will, of course, use the data from your e-mail inquiries exclusively for the purpose for which you provide them to us when contacting us. In the case of contact by e-mail, the necessary legitimate interest in the processing of the data also lies in its reply. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
(4) The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it is clear from the circumstances that the matter in question has been conclusively clarified. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
(5) You have the option to revoke his consent to the processing of personal data at any time. If you contact us by e-mail, you can object to the storage of his personal data at any time. In such a case, the conversation can not be continued. Regarding the revocation of consent/opposition to storage, we ask you to contact the person responsible or the data protection officer as per § 1 via e-mail or by post. All personal data stored in the course of contacting us will be deleted in this case.
§ 8 Rights of the data subject
If personal data is processed by you, you are a data subject within the meaning of the GDPR and you are entitled to the following rights vis-à-vis the data controller:
1. right to information,
2. right to rectification
3. right to restriction of processing,
4. right to erasure
5. right to information
6. right to data portability.
7. right to object to processing
8. right to withdraw consent under data protection law.
9. right not to use automated decision-making.
10. right to complain to a supervisory authority
1. right to information
(1) You may request confirmation from the controller as to whether personal data concerning you is being processed by us. If such a
processing exists, you may at any time request from the controller free of charge information about the personal data stored about you and about the following information:
(a) the purposes for which the personal data are processed;
b) the categories of personal data which are processed;
c) the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
d) the planned duration of the storage of the personal data relating to you or, if specific information on this is not possible, criteria for determining the storage period;
e) the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
(f) the existence of a right of appeal to a supervisory authority;
(g) any available information on the origin of the data, if the personal data are not collected from the data subject;
(h) the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.
(2) You have the right to request information about whether the personal data concerning you are transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 DSGVO in connection with the transfer.
2. right to rectification
You have a right to rectification and/or completion without delay vis-à-vis the controller if the personal data processed concerning you are inaccurate or incomplete.
3. right to restriction of processing
(1) Under the following conditions, you may request the controller to immediately restrict the processing of personal data concerning you:
(a) if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
b) the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
(c) the controller no longer needs the personal data for the purposes of processing, but you need it for the establishment, exercise or defense of legal claims; or
(d) if you have objected to the processing pursuant to Article 21(1) DSGVO and it is not yet clear whether the controller's legitimate grounds override your grounds.
(2) If the processing of personal data relating to you has been restricted, such data may - apart from being stored - only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State. If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.
4. right to erasure
(1) You may request the controller to erase the personal data concerning you without undue delay if one of the following reasons applies:
(a) the personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
b) You revoke your consent on which the processing was based pursuant to Art. 6 (1) a or Art. 9 (2) a DSGVO and there is no other legal basis for the processing.
c) You object to the processing pursuant to Art. 21 (1) DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) DSGVO.
d) The personal data concerning you have been processed unlawfully.
e) The erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
(f) the personal data concerning you has been collected in relation to information society services offered pursuant to Article 8(1) of the GDPR.
(2) If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which process the personal data that you, as the data subject, have requested that they erase all links to or copies or replications of such personal data.
(3) The right to erasure does not exist insofar as the processing is necessary for
(a) for the exercise of the right to freedom of expression and information;
(b) for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
c) for reasons of public interest in the area of public health pursuant to Article 9(2)(h) and (i) and Article 9(3) of the GDPR;
(d) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Article 89(1) of the GDPR, where the right referred to in section (a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or
e) for the assertion, exercise or defense of legal claims.
5. right to information
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification/erasure/restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right vis-à-vis the controller to be informed about these recipients.
6 Right to data portability
(1) You have the right to receive the personal data concerning you that you have provided to the controller in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another controller without hindrance from the controller to whom the personal data was provided, provided that
a) the processing is based on consent pursuant to Art. 6 (1) a DSGVO or Art. 9 (2) a DSGVO or on a contract pursuant to Art. 6 (1) b DSGVO and
(b) the processing is carried out with the aid of automated procedures.
(2) In exercising this right, you also have the right to obtain that the personal data concerning you be transferred directly from one controller to another controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.
(3) The right to data portability shall not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
(4) To assert the right to data portability, the data subject may at any time contact the controller.
(7) Right of objection
(1) You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) DSGVO; this also applies to profiling based on these provisions.
(2) The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.
(3) If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to processing of the personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing. If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
(4) You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.
(5) To exercise the right to object, the data subject may contact the controller directly.
(9) Right to revoke the declaration of consent under data protection law.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. For this purpose, you can contact the controller.
10 Automated decision in individual cases including profiling.
(1) You have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects vis-à-vis you or similarly significantly affects you. This does not apply if the decision
a) is necessary for the conclusion or performance of a contract between you and the controller,
b) is permissible on the basis of legal provisions of the Union or the Member States to which the controller is subject and these legal provisions contain appropriate measures to protect your rights and freedoms as well as your legitimate interests, or
(c) is made with your express consent.
(2) However, these decisions may not be based on special categories of personal data pursuant to Article 9(1) of the GDPR, unless Article 9(2)(a) or (g) of the GDPR applies and
appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.
(3) With regard to the cases mentioned in (1) and (3), the controller shall take reasonable steps to safeguard the rights and freedoms as well as your legitimate interests, which include at least the right to obtain the intervention of a data subject on the part of the controller, to express his or her point of view and to contest the decision.
(4) If the data subject wishes to exercise rights concerning automated decisions, he or she may, at any time, contact the controller.
(11) Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR. The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.